Software studio · Aotearoa New Zealand
Tell us what's eating your week. Done
Whatever your business does by hand, we turn into software that runs itself. Customised on the floor with your staff and a few of your regulars. Then, if you want, we maintain it so you never think about it again.
Every one of these is tappable. Leave the call with one built for your actual business.
What we build
Software for any business that doesn't have a tech team and doesn't want one. Restaurants, trades, clinics, clubs, shops, charities. These are the common jobs, but if you can describe it, we can build it.
Bookings and reservations
Guests, clients or patients book themselves. Your rules built in. Reminders and changes by text.
Loyalty in the phone wallet
Apple and Google Wallet cards. No app to download. Scan at the till, send a push on a quiet night.
Quotes and invoices
Quote on site from your phone, invoice when the job's done, chase automatically. Xero-friendly.
Client portals
One login where your customers see their jobs, files and payments instead of emailing you for them.
Websites that do something
Not a brochure. A site that takes the booking, the order, or the enquiry and puts it where you need it.
Tax-ready books
Snap receipts, auto-track mileage, watch the GST tally. At the end of the period, one tap sends it all to your accountant. We don't do tax advice. We make sure nothing's lost in the ute.
The thing you can't name yet
Whatever you're hand-typing every Monday, or the job that only one person knows how to do. Describe it and we'll turn it into a screen that fills itself.
How it goes
We don't build it in a back room and hand it over. We build it with the people who'll use it: your staff, and a handful of your customers who put their hand up to try it first.
You talk, we listen
Twenty minutes with you and whoever actually answers the phone. You leave the call with a demo link, like the one at the top of this page but for your real business. A one-page plan and price follow within two days.
We build it on the floor
A working version in week one. Your staff use it on a real shift and tell us what's wrong. We ask a few of your regulars to volunteer as the first customers through it. Every complaint becomes a fix the same week.
It's Done
It goes live on a quiet day, with staff who already know it. From there it's your call: take the code and run it yourself, or we maintain it and change it when you ask. One person to call, who actually built it.
Pricing
Two ways to pay. Both get the same build, the same people on the floor, and no per-booking fees, no surprise invoices, no platform that owns your customers.
Build, hosting, maintenance and changes, all in the monthly. Twelve months minimum, then month to month. After a year you can take the code and stop paying, or keep us on.
- Working version in week one
- Built alongside your staff and volunteer customers
- Changes included, same-day replies
One payment, split across milestones so you pay as each piece goes live. You own the code and data from day one. Maintenance after that is optional at $200 a month.
- No monthly commitment
- Run it yourself or keep us on
- Cheaper over two years if you're sure
One builder. Whole job.
It's Done is Luke. I build software for people who run real businesses. Any kind. The common thread is an owner who is also the booking line, the accounts department and the marketing team.
I don't build from a brief. I come in, stand next to your staff, and watch where the day gets stuck. Then I build the fix with them, and with a few of your customers who are happy to be first through the door. Software fitted to real people beats software fitted to a spec every time.
Based in New Zealand. Working with anyone with a wifi connection and a problem.
Start a job
What's eating your week?
Tell us in a sentence. We reply within two working days with a plan and a price, or a straight "that's not us" and who to call instead.
Email works best. Or use the form and we'll give you the message to send.